Governance Thread
Decision cadence, RAID control, dependency management, steering visibility and delivery assurance.
How we work
A focused, AI-aware Dynamics 365 delivery framework.
RENAYA connects discovery, mobilisation, design, build, testing, AI readiness, launch and support into a delivery operating rhythm your team can trust across onshore and offshore delivery.
Delivery approach model
One model that keeps every stage, decision and handover visible.
The RENAYA delivery model follows the same six stages shown above: Discover, Mobilise, Design, Build & Test, Launch and Evolve. Across every stage, RENAYA runs four control threads so governance, data plus AI readiness, follow-the-sun handover and BAU support are designed into delivery from the start.
Data + AI Thread
Reporting foundations, Copilot readiness, responsible AI controls and measurable value tracking.
Follow-the-Sun Thread
Onshore direction, offshore execution, daily transfer of blockers and clean accountability.
Support Thread
Knowledge transfer, triage model, release rhythm and continuous improvement after launch.
Six-stage delivery rhythm
Structured enough for control, practical enough for real programs.
Each stage has a clear delivery purpose, practical evidence and a decision point, so leaders can see what is ready, what is at risk and what needs attention before momentum is lost. Governance is applied where it matters, with delivery action focused on moving the program forward.
Discover
Confirm business outcomes, stakeholders, delivery risks, constraints, data readiness and AI opportunities.
Mobilise
Stand up governance, workstreams, delivery cadence, integrated planning, AI guardrails and handover rhythm.
Design
Shape the solution, process decisions, reporting needs, integration impacts, test approach and support model.
Build & Test
Lead sprint delivery, demos, UAT governance, defect triage, regression planning and release evidence.
Launch
Coordinate cutover, business readiness, onshore/offshore support handover, Copilot adoption and hypercare.
Evolve
Move into BAU with backlog governance, triage, release cycles, AI-safe improvements and value tracking.
Quality gates
Designed to catch delivery and AI risk before it becomes business disruption.
Scope
Clear ownership, change control and decision traceability.
Data
Migration readiness, reconciliation planning and business sign-off.
AI
Use-case prioritisation, Copilot readiness, responsible AI controls and adoption planning.
Integration
Dependency visibility, interface testing and release coordination.
Handover
Daily transfer of priorities, blockers, evidence and decisions across onshore and offshore teams.
Testing
UAT governance, regression planning and defect triage rhythm.
Cutover
Detailed runbooks, decision gates, rollback planning and communications.
Support
Knowledge transfer, triage model, SLA expectations and backlog intake.