Dynamics 365 Customer Engagement
Implementation and BAU support for D365 Sales, Customer Service and Field Service solutions that make customer operations easier to run, measure and improve.
Expertise
Microsoft Business Applications focus, AI readiness and delivery discipline built in.
RENAYA specialises in digital transformation through the Dynamics 365 ecosystem, with focused delivery expertise, AI-aware frameworks and follow-the-sun handovers that keep quality, insight and business continuity visible.
Power Platform
Power Apps, Power Automate, Power BI and Dataverse implementation with support models for enhancements, release control and adoption after launch.
D365 Finance & Operations
End-to-end delivery and support governance for D365 Finance & Operations, from workstream mobilisation and data readiness through hypercare, BAU triage and continuous improvement.
D365 Business Central
Focused Business Central implementations, post go-live support and improvement roadmaps for finance, operations and reporting teams that need practical ERP momentum.
AI, Copilot & Automation
AI opportunity discovery, Copilot readiness and responsible automation governance across Microsoft business applications.
Testing & Release Quality
Test strategy, UAT management, defect governance, automation planning and release evidence.
Support Continuity
Support transition, incident triage, backlog governance and continuous improvement after go-live.
Onshore + Offshore Delivery
Local stakeholder leadership, offshore delivery capacity and disciplined handovers for sustained program momentum.
Dynamics 365
Implementation and BAU support for Sales, Customer Service, Field Service, Finance & Operations and D365 Business Central.
Power Platform
Power Apps, Power Automate, Power BI, Power Pages, Dataverse and Copilot Studio, implemented with governance and supported through continuous improvement.
Delivery & Quality
Azure DevOps, backlog governance, UAT, regression, AI-aware automation, handover discipline and release readiness.
Our strength
Taking the pain of AI-ready D365 implementation and support off your team.
RENAYA helps teams stay focused on the business while implementation, support, onshore/offshore handover and continuous improvement stay controlled, transparent and focused on outcomes.
Explore the framework