Services

AI-ready Dynamics 365 services for every stage of your program.

RENAYA brings focused delivery, outcome discipline and practical governance to implementation, testing, go-live, data insight, AI readiness and BAU support, with an onshore-led, offshore-enabled model for delivery continuity.

Focused delivery. Clear outcomes.

Practical governance, delivery leadership, AI-aware controls, release quality and support continuity, all tied to business results.

01

PMO Setup & Advisory

RENAYA establishes the delivery control tower your D365 program needs: practical governance, decision cadence, RAID discipline and executive visibility that help leaders act early, not react late. No over-engineered process, just the controls that move delivery forward.

  • Delivery operating model, cadence and steering forums
  • RAID, dependency, decision and change control
  • Executive reporting, health checks and recovery actions
  • Release governance, assurance and benefit alignment
02

Project & Program Management

Experienced project and program leadership that connects business outcomes, solution teams, vendors, testing and change activity into one managed delivery rhythm, with clear ownership and visible progress.

  • Integrated plans, workstream alignment and milestone control
  • Vendor, stakeholder and business readiness coordination
  • Scope, budget, risk and dependency management
  • Cutover, go-live, hypercare and handover orchestration
03

D365 CE & Power Platform

RENAYA helps design, implement and support customer engagement and low-code solutions across D365 CE, Power Apps, Power Automate, Dataverse and Power BI, so frontline teams get usable systems and steady BAU improvement.

  • D365 Sales, Customer Service and Field Service implementation
  • Power Apps, Dataverse and workflow solution delivery
  • BAU support, enhancements and release governance
  • Power BI, Copilot and adoption-ready reporting alignment
04

Testing & Automation

Protect release quality with test planning, automation thinking and disciplined defect management.

  • Test strategy and UAT operating model
  • Regression scope and automation roadmap
  • Defect triage and release readiness
  • Business sign-off and evidence packs
05

D365 Finance & Operations

RENAYA supports D365 Finance & Operations implementations and live-service improvement with the governance, cutover discipline, data control and BAU rhythm needed for enterprise ERP.

  • Finance and operations implementation leadership
  • Data migration, integration and cutover control
  • Hypercare, incident triage and enhancement backlog
  • Release governance, process adoption and support handover
06

D365 Business Central

RENAYA delivers practical Business Central implementation and ongoing support for growing finance and operations teams, turning ERP change into clean processes, reliable reporting and continuous improvement.

  • Business Central implementation and rollout support
  • Core finance, operations and reporting readiness
  • Data migration, integrations and cutover planning
  • BAU support, enhancements and optimisation roadmap
07

Data Analytics & BI

RENAYA builds and supports analytics capability from Power BI dashboards and governed data models to BAU reporting cycles that keep leaders focused on the right numbers.

  • Power BI dashboard design, build and optimisation
  • Data model, KPI and reporting requirement definition
  • BAU reporting support and executive insight packs
  • AI-ready data governance and performance storytelling
08

AI, Copilot & Automation

Practical guidance for applying AI and Copilot where it can improve productivity without creating uncontrolled delivery risk.

  • AI opportunity discovery and prioritisation
  • Copilot readiness across D365 and Power Platform
  • Automation governance and responsible AI controls
  • AI adoption planning and value measurement
09

BAU Support Services

Keep the value of the implementation intact after go-live with structured support.

  • Support model setup and transition
  • Incident triage and enhancement intake
  • Release cadence and backlog governance
  • Knowledge management and continuous improvement

Engagement models

Flexible support for the moment you are in.

Advisory Sprint

A focused review of governance, risks, delivery readiness, AI opportunities or support maturity.

Embedded Delivery Leadership

Project or program management support across active implementation phases.

Follow-the-Sun Delivery

Onshore leadership, offshore delivery capacity and disciplined handover to keep momentum visible.

Managed BAU Support

Ongoing triage, release, AI-safe improvement rhythm and support after your D365 solution is live.

Need focused help with an AI-ready Dynamics 365 program?

Share where you are in the journey and RENAYA can help shape the next practical step, from delivery control to Copilot readiness and follow-the-sun support, with a focus on outcomes you can see.

Start the conversation