Dynamics 365 Continuous Improvement
Ongoing improvement of Dynamics 365 and Power Platform environments through backlog prioritisation, enhancements, testing and regular releases.
Experience
Dynamics 365 Customer Engagement and Power Platform experience where customer, member and operational processes need to work together.
Delivery experience
Ongoing improvement of Dynamics 365 and Power Platform environments through backlog prioritisation, enhancements, testing and regular releases.
Experience supporting Dynamics environments involving membership, training, CPD, accreditation, portals, payments, communications and reporting.
Supporting larger Dynamics and Power Platform programs involving multiple business teams, integrations, data and related Microsoft technologies.
Microsoft Business Applications
Sales, Customer Service, Field Service and CRM-led member and case management.
Power Apps, Power Automate, Dataverse and Power Pages.
Testing, reporting, integrations, program delivery and practical Copilot use within business applications.
Where broader programs require it: Dynamics 365 Finance & Operations, Business Central and Microsoft Fabric.